en:addons:savticket

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en:addons:savticket [2025/08/18 14:16] – [Ticket list] ics02en:addons:savticket [2025/08/20 10:49] (Version actuelle) – [Ticket form] ics02
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-====== SAVTICKET: After-sales service tickets* ======+====== SAVTICKET: After-sales service tickets ======
  
-FIXME EXTENSION CURRENTLY BEING MIGRATED. 
  
 ===== Overview ===== ===== Overview =====
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 ==== Ticket list ==== ==== Ticket list ====
  
-//**Access:** Activity -> Service tickets// +//**Access:** Activity -> After-sales tickets// 
  
 The ticket list screen allows you to enter new tickets, delete them, and modify them. The ticket list screen allows you to enter new tickets, delete them, and modify them.
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 This tab displays the list of interventions linked to the ticket. It also allows you to link new interventions, modify them, and/or delete the link to the ticket. This tab displays the list of interventions linked to the ticket. It also allows you to link new interventions, modify them, and/or delete the link to the ticket.
  
-{{:en:addons:savticket_3.png?nolink|}}+{{:en:addons:savticket_3_en.png?nolink|}}
  
 === “Details” tab === === “Details” tab ===
  
-{{:en:addons:savticket_6.png?nolink|}}+{{:en:addons:savticket_6_en.png?nolink|}}
 === “Notes” tab === === “Notes” tab ===
  
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 The content can be printed or exported in HTML and PDF formats. The content can be printed or exported in HTML and PDF formats.
  
-{{:en:addons:savticket_9.png?nolink|}}+{{:en:addons:savticket_9_en.png?nolink|}}
  
-=== “Add-ons” tab ===+=== “Other” tab ===
  
 This tab is displayed if there are additional fields defined in the [[en:addons:savticket#configuration |extension settings]]. This tab is displayed if there are additional fields defined in the [[en:addons:savticket#configuration |extension settings]].
  
-{{:en:addons:savticket_4.png?nolink|}}+{{:en:addons:savticket_4_en.png?nolink|}}
  
 === Closed ticket === === Closed ticket ===
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 The closed status of the ticket is indicated by the padlock on the form. The closed status of the ticket is indicated by the padlock on the form.
  
-{{:en:addons:savticket_8.png?nolink|}}+{{:en:addons:savticket_8_en.png?nolink|}}
  
  
-To modify the ticket again, go to the **Reopen a ticket** menu (right-click on the ticket). The ticket will then revert to “Open” status.+To modify the ticket again, go to the **Open ticket** menu (right-click on the ticket). The ticket will then revert to “Open” status. 
 + 
 +{{:en:addons:savticket_10_en.png?nolink|}}
  
 === Widget === === Widget ===
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 The Widget displays open tickets (shown in red) and closed tickets (shown in green) by month. The Widget displays open tickets (shown in red) and closed tickets (shown in green) by month.
  
-{{:en:addons:savticket_12.png?nolink|}}+{{:en:addons:savticket_12_en.png?nolink|}}
  
 The Widget display can be modified via the [[en:addons:savticket#configuration | settings]] screen. The Widget display can be modified via the [[en:addons:savticket#configuration | settings]] screen.
  • en/addons/savticket.1755519375.txt.gz
  • Dernière modification : 2025/08/18 14:16
  • de ics02